What we collect
When you submit a request we collect the details you enter in the form: your name, company, email and phone number, the details of your request, and the names and email addresses of any recipients you list.
For security we also record the date and time of your submission, your IP address and your browser's user agent.
How we use it
We use this information only to review, respond to and fulfill your request, to contact you and the recipients you list about it, and to keep a record of what was requested and delivered.
We do not sell your information and we do not use it for advertising.
Confidentiality of audio and assets
Any audio, stream link or asset AKW provides in response to a request is confidential. It may be used only for the usage described in your request, and must not be copied, shared, re-uploaded or distributed beyond the recipients listed without AKW's written permission.
Stream links may be watermarked, time-limited and tracked.
Who can see it
Your request is visible only to authorized AKW team members. We may share details with the artist, label or rights holder concerned where that is needed to fulfill your request.
How long we keep it
We keep request records for as long as needed to fulfill the request and to meet our legal, contractual and audit obligations.
Your choices
You can ask us what information we hold about you, or ask us to correct or delete it, by replying to your confirmation email and quoting your reference number.
